Last updated: [EFFECTIVE DATE]
These terms cover buying a Glyphwise licence. How you may use the software is governed by the licence agreement, which you accept when you install it.
Plans
| plan | covers | price |
|---|---|---|
| Desktop | the glyphwise command-line program on one workstation | $149 per workstation, per year |
| Server | everything in Desktop, plus the local HTTP service on one server, for unlimited users inside your organisation; email support | $990 per server, per year |
| Developer | everything in Server, plus the DLL and C API for up to 5 developers at one site; priority email support | $2,900 per site, per year |
Shipping Glyphwise inside your own product, or offering it as a hosted service to others, needs a separate distribution licence: write to our sales address.
Prices and tax
Prices are in US dollars and exclude sales tax and VAT. Where tax applies, it is calculated at checkout from your billing address and shown before you pay. If checkout is run by a merchant of record (such as Paddle or Lemon Squeezy), that company is the seller of record for the payment and issues the invoice.
Delivery
Your licence is a file, glyphwise.lic, sent by email to the address given at checkout, normally within one business day. Put it next to glyphwise.exe (or see the user guide for other places). The software itself is the same package as the free evaluation; the licence file removes the evaluation limits.
If the licence does not arrive within two business days, or you need the licensee name changed, write to our sales address.
Term and renewal
Each licence runs for one year from the date it is issued and includes every update released during that year. Licences do not renew automatically unless you choose a subscription at checkout. When a licence expires the software returns to evaluation mode (3 pages per run); everything you converted stays yours. You can renew at any time; a renewal starts when the current year ends.
Free evaluation
The evaluation package is free and has every feature switched on, limited to 3 pages per run (3 pages per request and 25 requests per run for the HTTP service and the library). Please evaluate on your own documents before you buy.
Refunds
If Glyphwise does not work for you, ask for a full refund within 30 days of purchase by writing to our sales address with your order number. No reason is needed. After a refund the licence ends: please delete the licence file and stop using it.
Support
Server and Developer licences include support by email (our sales address), answered on business days; Developer requests are answered first. Desktop licence holders can write to us about licence and installation problems.
Who sells
Glyphwise is sold by [Tom Davenport / LICENSOR LEGAL NAME], [ADDRESS], unless a merchant of record handles the payment as described above. These terms are governed by the laws of [STATE / COUNTRY].